Category: RPA Strategy

Task Capture and Task or Process Mining – A Primer

Often, when you hear about RPA, one of the first things that comes up is task capture and task or process mining. This blog will explain some of the differences and how they overlap. Why should I perform task capture or task or process mining? You need to build robots to automate tasks at an…
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Why a COE and what roles should be included?

What is a Center of Excellence? A Center of Excellence (COE) is a discipline within an organization established to build out key procedures and expertise around a technology, process or application and to be effective at using them. From Wikipedia: “Within an organization, a center of excellence may refer to a group of people, a…
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Leveraging Automation to Improve Compliance – KYC

Automation transforms businesses. By targeting manual, repetitive, and routine processes, automation lowers cycle time, and reduces errors. At the same time, it decreases the amount of human effort. Reducing errors also lowers cost by removing the time/effort to remediate human errors in the process. There are many areas in an enterprise that can benefit from automation. In the Financial Services industry, compliance and risk management presents a key area…
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How do I motivate employees to bring intelligent automation ideas forward?

When considering what makes some projects extraordinarily successful there seems to be a common theme.  Ideas that come directly from employees are usually the best ideas. This highlights the importance of motivating employees to bring intelligent automation opportunities forward.  Let’s discuss the top methods for inspiring employees to contribute. Recognition Individuals feel good about contributing…
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How do I educate my internal customers about intelligent automation?

One of the key take-aways from Forester’s recent article “Ten Golden Rules For RPA Success” is that “RPA is easy to get into but hard to master, building your first bot is relatively simple but scaling an organization-wide RPA program is a whole different ballgame”.  In this blog article we will address one key success…
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I have a few bots, what now?

Congratulations! You just went live with your first RPA implementation. Unless it was part of an overall strategy, you might be wondering what to do next. Let’s quickly examine why many RPA efforts fail or never move beyond the science project phase: Less than optimal processes were selected for RPA implementation. Processes need to be…
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Do I need a roadmap to implement intelligent automation?

Companies that begin intelligent automation projects (RPA) believe that the processes they are focused on should be able to improve overall costs, increase productivity, and are relatively simple to implement.    As a result, they believe that the project should be straight-forward, and they jump in and get started without defining a plan for the Intelligent…
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What is RPA and is it Right for My Company?

“Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses,…
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How Do I Get Started with Robotic Process Automation

Robotic Process Automation (RPA) is a digital technology that automates tasks in business processes.  RPA fits best in high volume, rule-based, and repetitive tasks. Often these tasks come in the form of data entry and migration tasks. RPA is especially useful when the interactions are with older, legacy applications. Most RPA works at the user…
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Why are companies struggling with Intelligent Automation?

Intelligent Automation, the combination of artificial intelligence and process automation, is posed to make a significant impact on business. Pick your favorite analyst or research report, and you’ll find that most executives agree that it has tremendous potential. Yet, the same reports indicate that companies are struggling to use these technologies. As we’ve talked with…
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