Category: Artificial Intelligence

I have a few bots, what now?

Congratulations! You just went live with your first RPA implementation. Unless it was part of an overall strategy, you might be wondering what to do next. Let’s quickly examine why many RPA efforts fail or never move beyond the science project phase: Less than optimal processes were selected for RPA implementation. Processes need to be…
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Do I need a roadmap to implement intelligent automation?

Companies that begin intelligent automation projects (RPA) believe that the processes they are focused on should be able to improve overall costs, increase productivity, and are relatively simple to implement.    As a result, they believe that the project should be straight-forward, and they jump in and get started without defining a plan for the Intelligent…
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Mitigating Transformation Risk with Executive Buy-in

Mitigating Transformation Risk with Executive Buy-in There is a lot of hype around Artificial Intelligence (AI), Robotic Process Automation (RPA), and related emerging technologies.   Unrealistic expectations, poor understanding, and internal resistance are just a few of the challenges we face.  And yet, there are methods for how we mitigate this risk.  We know that many…
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How can I select the right processes for Robotic Process Automation (RPA)?

Identifying the right processes is critical to the success of any RPA project.  According automation market, the poor choice of a process for the initial pilot is the number one cause of implementation failures. In this article, we will provide guidance and advice to ensure your robotics process automation (RPA) journey is successful. What types…
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AIOps – The Future of IT Operations is AI

AI technologies are in the peak of their hype cycle. While there are certainly bold claims of what AI can do, it is not all hype, and it continues to find promise. Organizations are being swamped with data, and the challenge is in how to make use of all this data. One of the key…
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Creating an Automation Business Case for Accounts Payable

Intro In the previous post, “Creating Process efficiency in Accounts Payable with Process Automation, we demonstrated a digital transformation to improve Accounts Payable (AP) using process automation.   Automation is a type of transformative process solution enabling shorter cycle times, a higher level of data quality, and fewer human resources to create efficiency.   For example,…
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Cognitive Automation – Intelligent Automation – Part 2

As mentioned in the previous article, Intelligent Automation is the intersection of process automation, and artificial intelligence (AI) technologies. In part 1, we talked about the role of RPA as a driver in improved quality, improved efficiency, and lowering the cost of business.  This is achieved by software that can script every day human-computer tasks…
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Process Automation as a Driver of Quality, Efficiency, and Lower Operational Cost

Intelligent Automation is the intersection of process automation, and artificial intelligence (AI) technologies. AI is all over the news and in many marketing communications. Often you see it also called, machine learning, cognitive technologies, or deep learning (a type of AI solution).  Regardless of the nomenclature, its primary value is in automation and making decisions.…
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Why are companies struggling with Intelligent Automation?

Intelligent Automation, the combination of artificial intelligence and process automation, is posed to make a significant impact on business. Pick your favorite analyst or research report, and you’ll find that most executives agree that it has tremendous potential. Yet, the same reports indicate that companies are struggling to use these technologies. As we’ve talked with…
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