Tag: Strategy

Intelligent Automation: Hyperautomation or Just Hype

Many terms describe the automation trend used by various organizations: Intelligent Automation, Cognitive Automation, Cognitive RPA, and even Hyperautomation. These are all variations on a theme, even if each source promoting them tries to distinguish them from each other. The bottom line is that Intelligent Automation is the combination of the process automation with some type of decision (inference) capability, typically Artificial Intelligence (AI). AI could be machine learning, deep learning, cognitive vision, etc. that infers a decision using data versus traditional programming. We will use Hyperautomation interchangeably with Intelligent Automation for practical purposes.

We explore how Intelligent Automation is achieved.

Why are companies struggling with Intelligent Automation?

Intelligent Automation, the combination of artificial intelligence and process automation, is posed to make a significant impact on business. Pick your favorite analyst or research report, and you’ll find that most executives agree that it has tremendous potential. Yet, the same reports indicate that companies are struggling to use these technologies. As we’ve talked with…
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