Tag: Intelligent Automation

Intelligent Automation: Hyperautomation or Just Hype

November 17, 2020

Many terms describe the automation trend used by various organizations: Intelligent Automation, Cognitive Automation, Cognitive RPA, and even Hyperautomation. These are all variations on a theme, even if each source promoting them tries to distinguish them from each other. The bottom line is that Intelligent Automation is the combination of the process automation with some type of decision (inference) capability, typically Artificial Intelligence (AI). AI could be machine learning, deep learning, cognitive vision, etc. that infers a decision using data versus traditional programming. We will use Hyperautomation interchangeably with Intelligent Automation for practical purposes.

We explore how Intelligent Automation is achieved.

Leveraging Automation to Improve Compliance – KYC

October 21, 2020

Automation transforms businesses. By targeting manual, repetitive, and routine processes, automation lowers cycle time, and reduces errors. At the same time, it decreases the amount of human effort. Reducing errors also lowers cost by removing the time/effort to remediate human errors in the process. There are many areas in an enterprise that can benefit from automation. In the Financial Services industry, compliance and risk management presents a key area…
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How Do I Get Started with Robotic Process Automation

April 15, 2020

Robotic Process Automation (RPA) is a digital technology that automates tasks in business processes.  RPA fits best in high volume, rule-based, and repetitive tasks. Often these tasks come in the form of data entry and migration tasks. RPA is especially useful when the interactions are with older, legacy applications. Most RPA works at the user…
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AIOps – The Future of IT Operations is AI

December 2, 2019

AI technologies are in the peak of their hype cycle. While there are certainly bold claims of what AI can do, it is not all hype, and it continues to find promise. Organizations are being swamped with data, and the challenge is in how to make use of all this data. One of the key…
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Cognitive Automation – Intelligent Automation – Part 2

April 10, 2019

As mentioned in the previous article, Intelligent Automation is the intersection of process automation, and artificial intelligence (AI) technologies. In part 1, we talked about the role of RPA as a driver in improved quality, improved efficiency, and lowering the cost of business.  This is achieved by software that can script every day human-computer tasks…
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Process Automation as a Driver of Quality, Efficiency, and Lower Operational Cost

December 17, 2018

Intelligent Automation is the intersection of process automation, and artificial intelligence (AI) technologies. AI is all over the news and in many marketing communications. Often you see it also called, machine learning, cognitive technologies, or deep learning (a type of AI solution).  Regardless of the nomenclature, its primary value is in automation and making decisions.…
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Why are companies struggling with Intelligent Automation?

September 10, 2018

Intelligent Automation, the combination of artificial intelligence and process automation, is posed to make a significant impact on business. Pick your favorite analyst or research report, and you’ll find that most executives agree that it has tremendous potential. Yet, the same reports indicate that companies are struggling to use these technologies. As we’ve talked with…
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