Author: Dwight Moore

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How Do I Get Started with Robotic Process Automation

Robotic Process Automation (RPA) is a digital technology that automates tasks in business processes.  RPA fits best in high volume, rule-based, and repetitive tasks. Often these tasks come in the form of data entry and migration tasks. RPA is especially useful when the interactions are with older, legacy applications. Most RPA works at the user…
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AIOps – The Future of IT Operations is AI

AI technologies are in the peak of their hype cycle. While there are certainly bold claims of what AI can do, it is not all hype, and it continues to find promise. Organizations are being swamped with data, and the challenge is in how to make use of all this data. One of the key…
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Creating an Automation Business Case for Accounts Payable

Intro In the previous post, “Creating Process efficiency in Accounts Payable with Process Automation, we demonstrated a digital transformation to improve Accounts Payable (AP) using process automation.   Automation is a type of transformative process solution enabling shorter cycle times, a higher level of data quality, and fewer human resources to create efficiency.   For example,…
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Improving Efficiency in Accounts Payable with Automation

Intelligent operations are at the heart of the enterprise. Today, leading companies are looking to their leaders to be strategic enablers. Digital transformation is less about implementing upgrades to existing platform. It’s about finding new ways to operate the business and using technology in new ways. Ways that improve efficiency, remove barriers to performance, improve…
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Cognitive Automation – Intelligent Automation – Part 2

As mentioned in the previous article, Intelligent Automation is the intersection of process automation, and artificial intelligence (AI) technologies. In part 1, we talked about the role of RPA as a driver in improved quality, improved efficiency, and lowering the cost of business.  This is achieved by software that can script every day human-computer tasks…
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Process Automation as a Driver of Quality, Efficiency, and Lower Operational Cost

Intelligent Automation is the intersection of process automation, and artificial intelligence (AI) technologies. AI is all over the news and in many marketing communications. Often you see it also called, machine learning, cognitive technologies, or deep learning (a type of AI solution).  Regardless of the nomenclature, its primary value is in automation and making decisions.…
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