Author: Bob Goldstein

How do I identify and establish KPIs and measure ROI for the processes I automate

Measuring the performance of your Robotics Process Automation (RPA) deployment is a crucial part of determining its success.   Identifying and developing Key Performance Indicators (KPI’s) is a great mechanism to ensure that your project is on track and continues to deliver a successful outcome. Success can be very context specific.  In other words, success can…
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Do I need a roadmap to implement intelligent automation?

Companies that begin intelligent automation projects (RPA) believe that the processes they are focused on should be able to improve overall costs, increase productivity, and are relatively simple to implement.    As a result, they believe that the project should be straight-forward, and they jump in and get started without defining a plan for the Intelligent…
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How can I select the right processes for Robotic Process Automation (RPA)?

Identifying the right processes is critical to the success of any RPA project.  According automation market, the poor choice of a process for the initial pilot is the number one cause of implementation failures. In this article, we will provide guidance and advice to ensure your robotics process automation (RPA) journey is successful. What types…
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