Services
Votum offers an array of professional services to assist customers in overcoming key business challenges and driving value and financial returns.
   
Innovation Consulting

One of the unique and distinguishing aspects of Votum is our ability to create innovative new approaches to business opportunities, in conjunction with our clients. Through our experience in business and technology, we can work to apply RFID, sensor, GPS, mobility and communications technology directly into your company’s products and services. Innovation is the ultimate competitive advantage, and Votum helps our customers realize it. While designing innovative solutions is important, Votum also has the experience to manage the innovation project to completion. With our network of intellectual property and engineering technology professionals, we can make ideas a reality as we help drive innovation into the marketplace.

Process Design

The fundamental building block of any successful technology deployment is concise, clear and substantive processes designs that reflect the business processes. Through our collaborative design approach and complete design methodology, Votum works with our clients to deliver complete and functional process designs that accurately reflect how the business will be run utilizing the new technology. These designs are then utilized to train employees and ensure that they are using processes that properly incorporate the new technology. Using time-tested approaches for building processes that accurately reflect our client’s business processes, Votum’s disciplined and structured designs drive lower overall project costs, lower project risk, and higher end-user satisfaction.

System Integration

Implementing technology in a business context is important. To successfully implement technology requires attention to detail, including how to integrate the solution into the process and system portfolio. Votum has the experience to see the big picture: how a solution fits into the structure of networks, applications, system interfaces, and security requirements. Votum can provide expertise required to integrate our solutions into a company’s existing systems while keeping the risks low. Whether it is designing and programming interfaces, making recommendations on integration approaches, developing thorough testing cycles, coordinating with outside vendors, or restructuring business processes around new integration points, Votum has the experience and expertise our customers need. In a small business or across a global enterprise, Votum can meet the integration needs required to deploy solutions.

Support Services

At the end of the day, if a solution is implemented but not supported effectively, it won’t meet its objectives. Votum knows that ongoing solution support requires complete documentation, full response procedures, and a critical focus on customer satisfaction and continuous improvement. Votum works with our customers to establish support protocols, and deliver in-source, outsource, or combined support services that sustain technology solutions success for the long term. And Votum can provide monitoring, project maintenance management; help desk services, incident reporting, and other key support services that our customers demand.

Hardware / Software Selection

With so many choices, how does a company select the right solution? Votum has the broad perspective on RFID, mobility, sensor and tracking technologies, and works with a wide array of companies to keep up to date on the latest offerings available in the marketplace. We help our customers “cut through the clutter”, and help them quickly focus on solutions that are cost-effective, reliable, and appropriate for the business need. Once Votum understands the business opportunity, we bring our customers choices, with a complete analysis of the costs and benefits. We have relationships with many of the leading technology providers, and often can provide insight into new or potential offerings that might be beneficial as well.